Topeka InsiderSeptember 16, 202500:01:12

The Net Promoter Score (NPS) is...

Name: The Net Promoter Score (NPS) is...
Uploaded: 2025-09-16T19:16:18.000Z
Duration: 72
Description: ...a customer experience metric that measures customer loyalty and satisfaction by asking how likely customers are to recommend a company’s product or service...

...a customer experience metric that measures customer loyalty and satisfaction by asking how likely customers are to recommend a company’s product or service to others.

In our case, it’s how likely people are to recommend living in Topeka 🔥 The net promoter score has jumped and will continue to get better 💪🏼

Justin Armbruster, Jon Griffith, Topeka, Topeka Insider, Kansas, TopekaKS, TopCity,